PRIVACY POLICY
This website is operated by Equiteum Web Solutions Private Limited. Whenever we refer to “we,” “us,” or “our,” we mean Smartgetz. Similarly, when we mention “you” or “your,” we are referring to you, our valued customer.
At Smartgetz, we understand how important your privacy is. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your data. It applies to all visitors, customers, and users who interact with our platform in any way.
Our commitment is to be fully transparent and respectful in the way we handle your personal information. Whether you're browsing, purchasing, or signing up, we want you to feel secure knowing that your privacy is protected every step of the way.
When you shop with us or create an account, we may collect your name, contact details, delivery address, and payment information. This helps us process your orders smoothly and provide better service.
We also gather technical data like your IP address, device type, and browsing activity through cookies and other tracking technologies. These details help us improve your experience and understand how visitors interact with our website.
In certain cases, we may also collect feedback, preferences, and shopping behavior through surveys or customer interactions. This information helps us tailor our offerings to better suit your fashion needs and preferences.
Your information is primarily used to fulfill your orders, update you on your purchases, and deliver a seamless shopping experience. We rely on it to process payments, provide support, and ensure timely delivery.
We also use your data to personalize your journey on Smartgetz. From showcasing trending collections to sending you relevant promotions, our aim is to make your shopping experience more enjoyable and tailored to your tastes.
Additionally, your information helps us improve our platform, troubleshoot technical issues, and maintain a secure and reliable environment for every customer who visits our website.
We respect your privacy and do not sell your personal data. However, we may share your information with trusted partners like logistics companies, payment gateways, or service providers who assist us in running Smartgetz.
These third-party partners are only given access to the necessary data to perform their specific tasks and are obligated to protect your information and use it solely for the intended purpose.
We may also disclose your information when required by law or if necessary to protect the rights, property, or safety of Smartgetz, our customers, or others.
Cookies help us enhance your browsing experience by remembering your preferences, login details, and shopping cart items. They’re small text files stored on your device when you access Smartgetz.
We also use tracking tools like pixels and analytics software to understand how you navigate our site. This allows us to identify popular products, improve site performance, and deliver content that resonates with our audience.
While cookies are helpful, you can choose to disable them through your browser settings. However, turning them off might limit some features or functionality on Smartgetz.
Your data is stored securely on protected servers and encrypted systems. We implement industry-standard security measures to safeguard your personal information from unauthorized access or misuse.
Only authorized personnel at Smartgetz and trusted partners have access to your data, and they are trained to handle it with the highest level of confidentiality and care.
We retain your personal data for a period of 8 to 12 months, after which it is securely deleted or anonymized unless required for legal or contractual obligations.
As a valued user, you have the right to access, update, or request deletion of your personal information. You can make these requests by contacting us directly through our official email: equiteumwebsolutions@gmail.com.
If you prefer not to receive promotional emails or messages, you can opt out anytime through the unsubscribe link provided in our communications.
We encourage you to keep your account details up-to-date so we can serve you better and ensure your orders reach the correct destination without any issues.
Our website may contain links to external websites or integrate services such as payment gateways or shipping platforms. Please note that these third-party sites have their own privacy policies.
While we choose our partners carefully, we are not responsible for how they handle your data once you leave Smartgetz. We advise you to read their policies before sharing any information.
That said, we only work with reputable and secure service providers who share our commitment to data protection and user privacy.
Smartgetz is intended for use by individuals who are at least 18 years of age. We do not knowingly collect or store personal data from children.
If we learn that personal information from a child has been accidentally collected, we will take immediate steps to delete it from our records and prevent further interaction.
We encourage parents and guardians to monitor online activity and guide children on safe internet practices to protect their personal information.
From time to time, we may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. The latest version will always be available on Smartgetz.
We recommend reviewing this page periodically to stay informed about how your data is protected. Significant changes will be communicated through our website or via email.
If you continue using our services after updates are published, it means you agree to the revised policy. For any questions, feel free to reach out to us at equiteumwebsolutions@gmail.com.1. Introduction and Scope
At Smartgetz, we retain your personal data only for as long as it is necessary to fulfill the purpose for which it was collected. This typically includes order processing, customer service support, and compliance with our legal and regulatory obligations.
In general, we keep your information for a period of 8 to 12 months after your last interaction with our website. This retention period allows us to address any order-related issues, returns, or follow-up services you may need.
Once the retention period has passed, your personal data is either securely deleted or anonymized, ensuring that it can no longer be linked back to you. If you wish to have your data deleted sooner, you can always contact us at equiteumwebsolutions@gmail.com, and we’ll be happy to assist.
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