TERMS AND CONDITIONS
This website is operated by Equiteum Web Solutions Private Limited. Whenever we refer to “we,” “us,” or “our,” we mean Smartgetz. Similarly, when we mention “you” or “your,” we are referring to you, our valued customer. By accessing or using our website, you agree to follow these Terms and Conditions, which are legally binding.
We request you to read these terms carefully before proceeding with browsing, registering, or making any purchase on Smartgetz. If you do not agree with any part of these Terms, you may refrain from using the website. Your continued use will be seen as your acceptance of these conditions.
These terms are designed to ensure a safe, secure, and respectful environment for all users. We may update or change them periodically, so we recommend reviewing them regularly. The latest version will always be available on this page.
By using Smartgetz, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian. This ensures that our services and transactions are handled responsibly and in accordance with applicable laws.
We also reserve the right to restrict access to certain parts of the website to only registered users or those who meet specific criteria. It is your responsibility to ensure that your use of this website complies with all applicable local and national laws.
If we find that you are ineligible to use the platform, your access may be suspended or terminated without prior notice. We want to maintain a trusted environment, and eligibility ensures that everyone benefits fairly from our services.
To access certain features or make purchases on Smartgetz, you may be required to create an account. When doing so, please ensure all information provided is accurate, current, and complete. It’s your responsibility to keep your login credentials secure and not share them with others.
You are solely accountable for any activity that occurs through your account. If you notice any unauthorized use or suspicious behavior, please notify us immediately via equiteumwebsolutions@gmail.com. We may suspend or terminate your account if we detect any violation of our terms.
By maintaining your account responsibly, you help us deliver a smoother and more personalized shopping experience. We appreciate your cooperation in keeping your account and our platform safe for everyone.
We aim to display our products as accurately as possible, including details like colors, sizes, and materials. However, actual product colors may vary slightly depending on your device’s screen settings. Please refer to product descriptions for more precise details.
While we strive to keep our inventory up to date, certain products may become unavailable due to high demand or supply chain delays. In such cases, we will notify you at the earliest and offer suitable alternatives or refunds where applicable.
Availability and product listings on Smartgetz are subject to change without prior notice. We may limit quantities or discontinue products at our discretion to ensure fair use and stock balance.
All prices on Smartgetz are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise. We strive to ensure price accuracy, but errors may occur. If we discover a pricing issue after your order, we will inform you and offer a choice to proceed or cancel.
Discounts, promotional codes, and seasonal offers may be available from time to time. Each offer is subject to its own terms, including expiry dates and minimum purchase requirements. Misuse or abuse of discounts may lead to order cancellation.
Payments must be completed through our secure payment gateway using the options provided at checkout. We do not store your payment information. All payment transactions are encrypted and processed through trusted third-party partners.
Placing an order on Smartgetz involves selecting products, adding them to your cart, and completing the checkout process. You’ll receive an order confirmation email upon successful placement, which acts as an acknowledgment of your request.
Please ensure all details entered during checkout are correct. Smartgetz is not responsible for delays or failed deliveries due to errors in shipping information provided by the customer. Double-check your address and contact number before confirming.
We reserve the right to cancel or refuse any order due to reasons like stock unavailability, payment issues, or suspicious activity. In such situations, we’ll notify you promptly via equiteumwebsolutions@gmail.com and initiate a refund where applicable.
All content available on Smartgetz, including product images, graphics, logos, text, and design elements, is the property of Equiteum Web Solutions Private Limited or licensed to us. These materials are protected under Indian copyright and intellectual property laws.
You may view, download, or print portions of content solely for your personal, non-commercial use. Any unauthorized use, reproduction, or distribution of our intellectual property may lead to legal action.
We take intellectual property seriously and expect our users to do the same. If you believe that any content on our website infringes upon your rights, please report it to us immediately at equiteumwebsolutions@gmail.com.
You agree not to misuse or interfere with the proper working of Smartgetz. Prohibited activities include hacking, spamming, uploading harmful software, or attempting to bypass any website security.
Users are also expected to refrain from using our platform to transmit offensive, illegal, or misleading content. Smartgetz maintains the right to monitor user behavior and restrict access to individuals who violate these conditions.
We reserve the right to report any unlawful activities to the appropriate authorities and cooperate in any legal investigations. Our aim is to keep the platform safe and respectful for all users.
We welcome customer reviews, comments, and feedback on our products. If you choose to submit content to Smartgetz, you agree that it is truthful, respectful, and not misleading or defamatory in nature.
By submitting content, you grant us a non-exclusive, royalty-free license to use, display, and distribute it across our platforms for marketing or promotional purposes. We may choose to moderate, edit, or remove content at our discretion.
While we value your voice, we reserve the right to take action against any content that violates our guidelines or harms the reputation of Equiteum Web Solutions Private Limited, other users, or third parties.
Smartgetz may feature links to third-party websites or services for your convenience, such as payment gateways, social media plugins, or courier tracking services. These platforms operate independently and have their own terms and privacy policies.
We do not control or endorse these third-party sites and cannot be held responsible for their content, actions, or data handling practices. You are encouraged to review their terms before engaging with their services.
Any interaction with third-party links is entirely at your own risk. If you encounter issues related to external platforms, please reach out to them directly, or inform us at equiteumwebsolutions@gmail.com so we can assist if possible.
Smartgetz reserves the right to suspend or terminate your account at any time, with or without prior notice, if we find any activity that violates our Terms and Conditions or disrupts the integrity of the platform. This is to ensure a secure and respectful environment for all users.
We may take such action in case of fraudulent orders, abusive communication, false claims, or any attempts to exploit the website’s features. Termination may include the removal of access to your account, orders, or user-submitted content.
If your account is suspended or terminated and you believe this action was taken in error, you may contact us at equiteumwebsolutions@gmail.com. We’ll review your request fairly and respond with clarity regarding the reason and possible next steps.
While we strive to provide a smooth and safe shopping experience, Equiteum Web Solutions Private Limited will not be held responsible for any direct, indirect, incidental, or consequential losses resulting from the use or inability to use Smartgetz.
This includes, but is not limited to, delays, interruptions, errors in product descriptions, or issues beyond our control. The website and its services are provided on an "as is" and "as available" basis without warranties of any kind, express or implied.
By using Smartgetz, you agree that your access and use are at your own discretion and risk. We encourage all users to exercise caution and good judgment when interacting with digital services.
You agree to indemnify, defend, and hold harmless Equiteum Web Solutions Private Limited, its team, affiliates, and partners from any claims, liabilities, damages, or expenses arising from your use of Smartgetz or violation of these Terms and Conditions.
This includes costs related to legal actions, losses, or third-party disputes caused by your conduct or content shared on the platform. Your cooperation in legal matters, if required, is expected in such cases.
We also require users to comply with all applicable laws while using our website. Any unlawful activity will not only lead to account suspension but may also involve legal proceedings as required by Indian jurisdiction.
Equiteum Web Solutions Private Limited shall not be held liable for any failure or delay in fulfilling our obligations due to unforeseen events beyond our reasonable control. These events may include natural disasters, pandemics, strikes, government restrictions, or failures in communication networks.
Such circumstances may temporarily impact order processing, delivery timelines, or website functionality. In such cases, we will do our best to inform you and resume normal operations as quickly as possible.
Your understanding and patience during these rare events are greatly appreciated. We remain committed to transparency and will keep you updated through notifications or via equiteumwebsolutions@gmail.com whenever possible.
From time to time, Smartgetz may update or modify these Terms and Conditions to reflect changes in legal requirements, business practices, or user feedback. We encourage you to review this page regularly to stay informed.
Any changes will take effect as soon as they are posted. Your continued use of the website after an update will be considered your acceptance of the revised Terms. We strive to make these updates clear and accessible for your ease.
If you have any questions or concerns regarding the revised Terms, please feel free to write to us at equiteumwebsolutions@gmail.com. Our team is always here to help you understand your rights and responsibilities better.
All matters related to these Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. In case of any dispute, the matter will be subject to the exclusive jurisdiction of the courts located in India.
By using Smartgetz, you agree to resolve any legal issues through the appropriate Indian legal system and waive any right to dispute jurisdiction. This ensures fairness and consistency for all parties involved.
We aim to address and resolve concerns amicably whenever possible. Legal routes are a last resort, and we’re open to working with you to reach a solution through discussion or mediation.
If you have any questions, suggestions, or concerns regarding these Terms and Conditions, you are welcome to get in touch with our support team. We value your input and strive to improve based on your feedback.
You can reach us directly via email at equiteumwebsolutions@gmail.com. This is our official and only mode of communication for support, queries, or legal matters. We encourage you to save this contact for future reference.
We are committed to responding in a timely and helpful manner. Your experience matters to us, and we’re here to ensure you feel heard and supported throughout your journey with Smartgetz.
At Smartgetz, we take customer grievances seriously. If you encounter any issues related to your account, orders, product quality, or terms of use, please write to us at equiteumwebsolutions@gmail.com with full details.
We will acknowledge your concern within 48 working hours and aim to resolve it promptly in accordance with our internal procedures. Every grievance is treated with respect and transparency.
To further ensure accountability, we may assign a representative to your concern and provide regular updates until resolution. Your trust matters to us, and we’re dedicated to improving based on your honest feedback.